Return on Training Investment Tool

In return for using this free tool, the Canadian Tourism Human Resource Council (CTHRC) will compile user data in order to report on industry trends related to training investment. Please note that the information you enter will be kept completely confidential, and any reporting will occur in aggregate to guarantee your anonymity. Are you willing to allow the CTHRC to use your information anonymously to report on industry

We’re sorry, as part of its ongoing research into the effect of training on the tourism sector, the CTHRC does request that users submit their information in return for using the ROTI tool. Thank you for your interest in Return on Training Investment, to use the tool, please select Yes.

20%
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Now let's look at youe employees and enter some statistics about them:

Employees

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$
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$
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40%

Please enter the costs assiociated with any formal occupational training your employees receive. This would be any training that is in addition to any applicable job orientation.

$
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$
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$
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60%

Note: some areas may not be relevant for the particular occupation you are evaluating. In that case, please omit that section and continue to the next measure.

Sales and Upselling

Sales per employee per week

$
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$
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$
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$
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Cost Savings

$
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Example: If trained hourly employees can complete their closing duties in half the time of an untrained employee, the savings in wages would be part of the costs savings associated with the training.

Staff Turnover


%
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%
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Customer Satisfaction


%
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%
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Employee Competence

Competent employees are those who have mastered the skills required of their jobs, and exercise them to the full.


%
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%
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80%

This section allows you to make adjustments to your estimates to account for changes at your business for reasons other than traning. There could be things like the weather, a particularly good or bad tourist season, or change in your marketing efforts. You can skip this stage if you believe that all the observed chages were due to traning.

Adjustments for reasons other than training

Observed ChangesAdjustment for factors other than trainingChanges attributable to training
${{SalesPerWeekObs()}}
$
${{SalesPerWeekAtt()}}
${{UpsellingPerWeekObs()}}
$
${{UpsellingPerWeekAtt()}}
${{user.costSavings}}
$
${{CostSavingsPerWeekAtt()}}
{{staffTurnOverObs()}}%
%
{{staffTurnOverAtt()}}%
{{customerSatisfactionObs()}}%
%
{{customerSatisfactionAtt()}}%
{{EmployeeCompetenceObs()}}%
%
{{EmployeeCompetenceAtt()}}%

100%

Changes attributable to training

${{SalesPerWeekAtt()}}
${{UpsellingPerWeekAtt()}}
${{CostSavingsPerWeekAtt()}}
{{staffTurnOverAtt()}}%
{{customerSatisfactionAtt()}}%
{{EmployeeCompetenceAtt()}}%

Training & Orientation Costs

${{user.trainingFee}}
${{user.trainingMaterialsCost}}
${{formalTrainingCosts()}}
${{user.OtherTrainingCosts}}
${{totalTrainingCost()}}

Return on Training Investment:

${{annualisedBenefit()}}
${{benefitRatio()}}
${{ROI()}}
{{payBackPeriod() | number : 2}}

Congratulations

Your incremental (annualised) net financial gain for training this employee was ${{annualisedBenefit()}}. This is the weekly return mulitplied by 50 weeks minus the cost of the training.

For every $1.00 spent on training this employee, ${{benefitRatio()}} was returned to your business.

In one year, every dollar spent on training was regained AND an additional ${{ROI()}} on every dollar spent was returned as profit.

That means it took {{payBackPeriod() | number : 2 }} weeks to recoup your original investment in training this employee.

In addition to the monetary return, your investment in training also resulted in the following related benefits.

Turnover: {{staffTurnOverAtt()}}%

Customer Satisfaction: {{customerSatisfactionAtt()}}%

Employee Competence: {{EmployeeCompetenceAtt()}}%

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